Shipping policy

Shipping Policy

ARCOEN — A Story Worth Telling.

Thank you for shopping with ARCOEN. We want you to know what to expect from the moment you place your order until it arrives.

Where We Ship

ARCOEN currently ships within the United States.

Made-to-Order Production

Our apparel is made to order. Once your purchase is placed, your items enter production before being prepared for shipment.

Production and shipping are separate stages of the delivery process.

Shipping Rates

Standard shipping for eligible T-shirt orders is $4.95 within the United States.

Shipping charges may vary depending on the products ordered, shipping method, and fulfillment requirements. Hoodies and certain other items may have different rates.

Available shipping options and the final shipping cost are displayed at checkout before payment.

Delivery Times

Delivery times include both production and shipping transit.

Because our apparel is made to order, delivery times may vary depending on production schedules, order volume, carrier operations, and other circumstances.

Any delivery estimates provided are estimates rather than guaranteed arrival dates.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email with tracking information when available.

Please allow time for the shipping carrier to update tracking details.

Delayed, Lost, or Damaged Shipments

If your order is delayed, arrives damaged, or appears to be missing, please contact us so we can review the issue and help determine an appropriate resolution.

Contact Us

For shipping questions or assistance, email:

support@arcoen.com

You can also reach us through the Contact page at arcoen.com.

Thank you for supporting ARCOEN and the stories we create.